Sumanyu Online Marketing LLP has an objective to provide highest level of Direct seller/Consumer satisfaction. We ensure that the Direct seller/Consumer experience post purchase is smooth, seamless and delightful w.r.t. the quality and speed of delivery. We also keep our Direct seller/Consumer appraised about various stages of the order placed: Order Processing, Dispatch & Delivery.
It takes 5-7 working days from the day of order confirmation to deliver the products within India, giventhat the delivery is not delayed due to concerns raised by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. If in casethe delivery period exceeds the stipulated time, either due to mishap or unforeseen circumstances, theDirect seller/consumer is notified regarding the same. If the Direct seller/consumer wants to accept thedelivery, the order is delivered and if the Direct seller/consumer wants the order to be canceled, therefund is made directly to the Direct seller’s/consumer’s bank account using the same mode thepayment was received and the goods are taken back by the company
The Direct seller/consumer are advised that if the packaging is tampered with or damaged at the time of accepting delivery of the goods, they should refuse to take delivery of the package and immediately call their respective “Sumanyu” office or write an e-mail to “sumanyuonlinemarketingllp@gmail.com” mentioning the order reference number. We shall make our best efforts to ensure that a replacement delivery is sent to the Direct seller/consumer at the earliest